We'd love to hear from you! Whether you have questions about our products, need help with an order, or just want to share a cute pet photo – we're all ears.

📍 Visit Us (By Appointment Only)
My Good Friend
Unit 24, Shoreditch Studios
25-27 Hackney Road
London, E2 7NX
United Kingdom

Please note: We're an online store, so our warehouse isn't open for walk-in shopping. But if you're in the neighborhood and want to pick up an order, just email us to arrange a time!

📞 Give Us a Call
+44 20 7946 0138

Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed

International rates may apply. For fastest response, email is best!

📧 Email Us
General Inquiries: M.saeedi.1397@gmail.com
Orders & Shipping: M.saeedi.1397@gmail.com
Returns: M.saeedi.1397@gmail.com
Partnerships: M.saeedi.1397@gmail.com

We reply to all emails within 24 hours – usually much faster!

💬 Live Chat
Prefer typing? Click the chat bubble in the corner of our site during business hours. Real humans, no chatbots.

🐾 Social Media
Instagram: @mygoodfriend.pets
TikTok: @mygoodfriend
Facebook: /mygoodfriendpets
Twitter: @mygoodfriend

Tag us in your pet's unboxing videos – we share our favorites!

📱 WhatsApp
+44 20 7946 0138

Available during business hours for quick questions.

Frequently Asked Questions
Before reaching out, check our FAQ section – your question might already be answered there!

We're based in London and ship worldwide. Whatever time zone you're in, we'll get back to you ASAP.

– Team My Good Friend 🐾